According to the latest South African Customer Satisfaction Index report reveals the satisfaction rate of smartphone brands in the country. The report from SACSI (South African Customer Satisfaction Index) shows that Apple leads as the number loved brand by the users. Nokia is the second, followed Samsung
The SACSI has surveyed 2,105 consumers as to how satisfied they are with their mobile handsets. Apple received the highest satisfaction rating at 82.7, followed by Nokia on 78.9, and Samsung on 78.8. Blackberry scored below par at 70.6.
LG, Huawei, HTC seemed to be playing very far.
Customers expect more of mobile handsets than they are getting, with the exception of Nokia and Samsung – which are exceeding their customers’ expectations.
Brand SAcsi Score
Congratulations to Apple!!
Via: mybroadband, techcentral